SGS

About SGS

SGS Canada is a Certification Body licensed and accredited to deliver audits and certification services for CanadaGAP®. SGS handles activities such as scheduling audits, assigning auditors, performing audits, reviewing audit reports, following up on corrective actions, issuing certificates, billing for audit services, etc.

Visit www.sgs.ca.

Contact SGS

SGS Canada Inc.
6490 Vipond Drive
Mississauga, Ontario L5T 1W8
Toll Free 1-800-636-0847,
Phone: 905-364-3757
Fax: 905-364-0345

Audit Assistance

Please direct any questions related to audits (scheduling, billing, status of audit report etc.) to SGS:

Ardita Cardoso
Operations Manager
Tel: (905) 364-6240
E-mail: [email protected]

Audit Fees

SGS will bill you after the audit for the audit fee and auditor travel charges. Contact SGS for more information about the cost of audit and certification services. Likewise, any questions related to audit billing by SGS can be directed to the contacts above.

Service Delivery Standards

Audit Reports

SGS will send you your final audit report directly, not through your auditor. Turnaround of the audit report takes three weeks to one month. You should not expect your report and final score sooner than that. If it takes longer than one month to receive your audit report, please contact SGS directly (see “Contact SGS”).

Audit Certificates

Please contact SGS if you receive an incorrect certificate, have not yet received your certificate, need a hard copy, etc.

Complaints, Appeals and Disputes

SGS offers a formal complaint, appeals and dispute resolution procedure if you disagree with audit findings, wish to launch a complaint about your audit, or experience other problems with SGS services. Please contact:

SGS Canada Inc.
6490 Vipond Drive
Mississauga, Ontario L5T 1W8
Toll Free 1-800-636-0847
Phone: 905-364-3757
Fax: 905-364-0345

Please note that all correspondence is treated confidentially, and complaints are handled separately from certification decisions.

For more information about SGS's services, terms and conditions, standards, and audit rates, contact SGS directly at the coordinates above.

Interested in Becoming an Auditor?

Are you interested in working for the Certification Body as a CanadaGAP auditor? Each Certification Body does its own training and recruitment for auditors. For more information on opportunities to train and work as a CanadaGAP auditor, please contact:

SGS Canada Inc.
6490 Vipond Drive
Mississauga, Ontario L5T 1W8
Toll Free 1-800-636-0847
Phone: 905-364-3757
Fax: 905-364-0345