{"id":16286,"date":"2022-06-15T10:46:52","date_gmt":"2022-06-15T14:46:52","guid":{"rendered":"https:\/\/www.canadagap.ca\/?page_id=16286"},"modified":"2026-03-31T08:52:35","modified_gmt":"2026-03-31T12:52:35","slug":"control-union","status":"publish","type":"page","link":"https:\/\/www.canadagap.ca\/fr\/certification\/certification-bodies\/control-union\/","title":{"rendered":"Control Union Services"},"content":{"rendered":"

About Control Union Services<\/h2>\n

Control Union Services is a certification body licensed by the CanadaGAP Program to provide certification services for CanadaGAP\u00ae<\/sup> in Canada (excluding Quebec), the United States of America, and Latin America. Control Union Canada has been approved by Costco Canada and Costco US to verify program participants against the Costco addendum in conjunction with CanadaGAP audits. Control Union Canada has been approved to verify program participants against the by Walmart Canada and Walmart US Pollinator Health addendum in conjunction with CanadaGAP audits.<\/p>\n

Control Union services will include scheduling and conducting audits, recruiting and training auditors, assigning auditors to audits and monitoring their performance, reviewing audit findings and corrective actions, issuing the certificate of conformity, billing for the audit services, etc.<\/p>\n

Please visit the Control Union website<\/a><\/strong> for more information.<\/p>\n

Control Union Services<\/h2>\n

Please communicate directly with Control Union contacts if you have any questions about their services:<\/p>\n

Fahad Riaz Qazi<\/strong>
\nSustainable Certifications Lead
\nSuite 1655-999 West Hastings Street
\nVancouver BC
\nV6C 2W2
\nTel: <\/strong>1-604-988-8484
\nEmail: canadagap@controlunion.com<\/a><\/strong><\/p>\n

Interested in Becoming an Auditor?<\/h2>\n

Are you interested in working for the Certification Body as a CanadaGAP auditor? Each Certification Body does its own training and recruitment for auditors. For more information on opportunities to train and work as a CanadaGAP auditor, please contact:<\/p>\n

Alejandra Baldoceda<\/strong>
\nCanadaGAP Program Manager
\nTel:<\/strong> 1 (604) 988-8484
\nEmail: canadagap@controlunion.com<\/a><\/strong><\/p>\n

Audit Fees<\/h3>\n

Following your application for certification, Control Union will provide you with a service contract. Control Union will bill you after the audit for the audit fees and the auditor\u2019s travel expenses. Please contact them for more information about the cost of the audit and certification fees. Also, if you have any questions about Control Union\u2019s billing procedures, please call or email the contact person above.<\/p>\n

Audit Reports<\/h3>\n

Control Union will send you your audit report directly and not through the auditor. Turnaround of the audit report is completed within 30 business days of the audit. You should not expect your report and final score sooner than that. If it takes longer than 30 business days to receive your audit report, please contact Control Union directly (see \u201cControl Union Services\u201d).<\/p>\n

Certificates<\/h3>\n

Control Union will send you your certificate once you have passed the audit. Please contact Control Union if you receive an incorrect certificate, have not yet received your certificate, need a hard copy, etc.<\/p>\n

Complaints, Appeals and Disputes<\/h3>\n

Following the certification process, Control Union has an electronic satisfaction survey on their website<\/a><\/strong>.<\/p>\n

Control Union has official procedures to resolve complaints, appeals and disputes if you do not agree with the audit findings, if you wish to file a complaint concerning the audit or if you experienced other problems with Control Union\u2019s services. In any such event, please communicate with the Control Union contact person:<\/p>\n

Katya\u00a0Castro<\/strong>
\nQuality Manager
\nTel:<\/b>\u00a0 +511 719-0400
\nEmail:<\/b>\u00a0 calidad.peru@controlunion.com<\/a><\/strong><\/p>\n

Please note that all correspondence is handled in strict confidentiality and that complaints are treated separately from certification decisions.<\/p>\n

Certified Companies<\/h3>\n

Control Union maintains a public registry of certificate holders on its website.<\/a><\/strong>\u00a0Please scroll to the bottom of the page.<\/p>\n<\/div>

<\/div><\/div><\/div><\/div><\/div>\nmars 31st, 2026 at 08:52 am<\/span>","protected":false},"excerpt":{"rendered":"

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