About Perry Johnson Registrars Food Safety, Inc. “PJRFSI”

PJRFSI is a certification body licensed by the CanadaGAP Program to provide certification services for CanadaGAP® in Canada (excluding Quebec) and the United States.

PJRFSI services include scheduling and conducting audit activities, recruiting and training auditors, assigning auditors to audits and monitoring their performance, reviewing audit findings and corrective actions, issuing the certificate of conformity, billing for the audit services,  and providing client support services.

Visit https://www.pjrfsi.com/.

Please contact PJRFSI’s office for more information or with questions about their services and staff will connect you with a project manager in your area.

Phone: 1 248 519 2523
Toll free: 1 877 808 7247
Email inquiries to: customerservice@pjrfsi.com.

Audit Fees

Following your application for certification, PJRFSI will provide you with a proposal of services. PJRFSI will bill you after the audit for the audit fees and the auditor’s travel expenses. Please contact PJRFSI for more information about the cost of the audit and certification fees. Also, if you have any questions about PJRFSI’s billing procedures, please call or email your designated project manager.

Audit Report

PJRFSI will send you your audit report directly and not through the auditor. Turnaround of the audit report is completed within 30 business days. You should not expect your report and final score sooner than that. If it takes longer than one month to receive your audit report, please contact PJRFSI directly (see “About PFRFSI”).

Certificates

PJRFSI will send you your certificate once you have passed the audit. Please contact PJRFSI if you receive an incorrect certificate, have not yet received your certificate, need a hard copy, or other supporting materials or documentation.

Complaints, Appeals and Disputes

Following the certification process, PJRFSI will send you an electronic satisfaction survey and auditor evaluation.

PJRFSI has official procedures to resolve complaints, appeals and disputes if you do not agree with the audit findings, if you wish to file a complaint concerning the audit or if you experienced other problems with the PJRFSI’s services. Procedures for Disputes/Appeals is available for download on their website at https://www.pjrfsi.com/document-download/ and complaints can be filed through the Lodge a Complaint portat at https://www.pjrfsi.com/contact/lodge-complaint/.  In any such event, please communicate with the PJRFSI office.

Please note that all correspondence is handled in strict confidentiality and that complaints are treated separately from certification decisions.

Complaints, Appeals and Disputes

Please note that all correspondence is handled in strict confidentiality and that complaints are treated separately from certification decisions.

Interested in Becoming an Auditor?

Are you interested in working for the PJRFSI as a CanadaGAP auditor? PJRFSI does its own training and recruitment for auditors. For more information on opportunities to train and work as a CanadaGAP auditor, please contact recruiting via phone or email.

Phone:  1 248 519 2523
Toll free: 1 877 808 7247
Email:  pjrfsi@pjrfsi.com

septembre 10th, 2020 at 10:18