About NSF Canada Agricultural Certification Company
NSF Canada Agricultural Certification Company (NSF Canada Ag) is a Certification Body licensed and accredited to deliver audits and certification services for CanadaGAP® in Canada, the United States, Mexico and South America. NSF Canada Ag handles activities such as scheduling and conducting audits, recruiting and training auditors, assigning auditors to audits and monitoring their performance, reviewing audit findings and corrective actions, issuing certificates, billing for audit services, etc.
Visit www.nsfcanada.ca.
Contact NSF Canada Ag
General Agriculture Information
CanadaGAP
125 Chancellors Way,
Guelph, ON N1G 0E7
Tel: 1-866-834-2516
Fax: (519) 836-1281
Email: infoag@nsf.org
Audit Assistance
Please direct any questions related to audits (scheduling, billing, status of audit report etc.) to:
General Inquiries: 1-866-834-2516
Nav Thandi
Tel: 1-866-834-2516
Fax: (519) 836-1281
Email: infoag@nsf.org
From April 2014 until June 2023, Gestion Qualiterra inc. was subcontracted to provide audit services in Quebec for NSF Canada Ag. Beginning July 1, 2023, Gestion Qualiterra will be subcontracted with TSLC. For more information see the communique on this subject. Gestion Qualiterra inc. can be contacted at:
| General Inquiries | Audit Assistance |
| Mylène Savard General Manager 555-345 boul. Roland-Therrien, Longueuil, QC J4H 4E7 Tel: 450-679-0540 Ext. 8769 Fax: 450-679-5595 Email: mylenesavard@qualiterra.ca |
Ysabelle Bergeron Tel: 450-679-0540 Ext. 8802 Fax: 450-679-5595 Email: ybergeron@qualiterra.ca |
Audit Fees
NSF Canada Ag will bill you after the audit for the audit fee and auditor travel charges. Contact NSF Canada Ag for more information about the cost of audit and certification services. Likewise, any questions related to audit billing can be directed to the contacts above.
Service Delivery Standards
Audit Reports
NSF Canada Ag will send you your final audit report directly, not through your auditor. Turnaround of the audit report is completed within 30 business days. You should not expect your report and final score sooner than that. If it takes longer than one month to receive your audit report, please contact NSF Canada Ag directly (see “Contact NSF Canada Ag”).
Audit Certificates
Please contact NSF Canada Ag if you receive an incorrect certificate, have not yet received your certificate, need a hard copy, etc.
Complaints, Appeals and Disputes
NSF Canada Ag offers a formal complaint, appeals and dispute resolution procedure if you disagree with audit findings, wish to launch a complaint about your audit, or experience other problems with NSF Canada Ag services. Please contact:
General Agriculture Information
125 Chancellors Way, Guelph, ON N1G 0E7
Tel: 1-866-834-2516
Fax: (519) 836-1281
Email: infoag@nsf.org
Please note that all correspondence is treated confidentially, and complaints are handled separately from certification decisions.
Certified Companies
Visit the online registry of NSF Canada Ag-certified companies at http://www.nsfcanada.ca/certification-auditing/agriculture-produce.
For more information about NSF Canada Ag’s services, terms and conditions, standards, and audit rates, contact NSF Canada Ag directly at the coordinates above.
Career Opportunities for Auditors
Discover career opportunities at NSF on the Global Audit Delivery team and join us in our mission to protect public health.
https://www.nsf.org/about-nsf/careers/career-opportunities-auditors