Options B, C and D |
Options E and F |
Options A1, A2 | |
---|---|---|---|
1. What is the passing score? | 100% | 95% | 85% |
2. What happens if an operation does not achieve the passing score? | The operation needs to complete corrective actions or a corrective actions plan to achieve certification. | The operation needs to complete corrective actions or a corrective actions plan to achieve certification. | The operation needs to complete corrective actions to achieve certification. |
3. Can an operation use a corrective actions plan? When can an operation use a corrective actions plan? |
Yes Depending on the nature of the corrective actions, it may not be possible for an operation to address them until the subsequent year/season. In such cases, to achieve the audit score of 100% needed to be certified in the current year, the operation may submit a corrective action plan for approval by the Certification Body. NOTE: Autofails cannot be corrected through a corrective actions plan |
Yes
Depending on the nature of the corrective actions, it may not be possible for an operation to address them until the subsequent year/season. In such cases, to achieve the audit passing score of 95% needed to be certified in the current year, the operation may submit a corrective action plan for approval by the Certification Body. NOTE: Autofails cannot be corrected through a corrective actions plan |
No, corrective actions must be taken. |
4. How does an operation choose which items to correct from their audit? |
All items on the audit checklist that receive less than full points must be addressed. | Autofail items need to be addressed first. All autofail items must be corrected. Otherwise, (or as needed in addition to correcting autofails), operations should refer to their audit report for auditor comments (i.e., Executive Summary page and sections where they lost marks). | Autofail items need to be addressed first. All autofail items must be corrected. Otherwise, (or as needed in addition to correcting autofails), operations should refer to their audit report for auditor comments (i.e., Executive Summary page and sections where they lost marks). |
5. What happens if an operation cannot take corrective actions until next season? | To be certified in the current season, the operation would need to submit a corrective actions plan for approval by the Certification Body. | If necessary to obtain a passing score and be certified in the current season, the operation would need to submit a corrective actions plan for approval by the Certification Body. | It might not always be possible to take corrective action after the audit. It might be too late or it might be necessary to wait until the following season (for example, if the season is already over). In this case, the operation would need to wait until the next season to achieve certification. |
6. What tool should an operation use to record corrective actions taken or the corrective actions plan? How does an operation complete the Corrective Actions Report? |
The Corrective Actions Report (CAR)
Carefully read the instructions on the CAR |
The Corrective Actions Report (CAR)
Carefully read the instructions on the CAR |
The Corrective Actions Report (CAR)
Carefully read the instructions on the CAR |
7. Who decides whether the corrective action(s) or plan(s) are acceptable? | The Certification Body | The Certification Body | The Certification Body |