Participants can voluntarily terminate their participation from the Program without cause. The authorized contact person must inform CanadaGAP directly in writing of any change in status (e.g., failed audit, withdrawal or suspension of certificate, delay in certification, crop failure, etc.). Refunds or credits must be requested in writing.
- Refunds: Should the operation withdraw from the program (e.g., after a failed audit), upon request the Annual Program Fee is refundable to the authorized contact less a $100 processing fee, provided a written request (email or mail) is received within nine (9) months from the date of receipt of payment. Please note in that case, membership in the corporation that operates the CanadaGAP Program (CanAgPlus) will be revoked effective immediately. That is, an operation will not be considered a CanAgPlus member in good standing and will forfeit all member rights (including the right to participate and vote in the annual general meeting, elect directors, etc.).
- Credits: Alternatively, should an operation decide to postpone certification (e.g., after a crop failure), upon request the Annual Program Fee can be applied as a credit for one year. Please note in that case, membership in the corporation that operates the CanadaGAP Program (CanAgPlus) will be suspended for the current year and will resume in the subsequent year. That is, for the current year, the operation will forfeit member rights to participate and vote in the CanAgPlus annual general meeting, elect directors, and other such rights and duties of members. Full membership status will be restored the following year, when the Annual Program Fee is applied.
- The CHC Charge of $50 collected annually by CanadaGAP for the Canadian Horticultural Council (CHC) cannot be refunded or applied as a credit under any circumstances. For those enrolled in option A1, A2, A3, B or C, the charge is due annually for the duration of operation’s enrolment in CanadaGAP, regardless of certification status.
Operations should keep CanadaGAP informed of their status, by contacting the CanadaGAP office.